
• Own the post sales export lifecycle from product merchandising, development, production follow-through to shipment execution
• Manage product sampling, approvals, and design adaptation per buyer requirements
• Collaborate with internal teams (production, product development, QA, logistics, planning) for smooth execution and timely delivery
• Lead planning with a focus on granular execution, cross-functional alignment, and exception management
• Handle all third-party audits and ensure retailer-specific compliance protocols are met
• Develop and enforce meticulous Time & Action (TNA) calendars for each account and ensure proactive milestone tracking
• Maintain strong customer relationships with international retail clients for post-sales liaison
• Monitor P&L for each export account, driving cost control and process efficiency
• Oversee packaging, labelling, and logistics documentation in line with buyer standards and destination market norms
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